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[personal profile] vicarz

People who hide shit have shit to hide. People who hide shit have shit to hide. PEOPLE WHO HIDE SHIT HAVE SHIT TO HIDE. Seriously. Every. Fucking. One.

Hit the gym, still pissed off, didn't do bad and despite my back still a little wonky was able to do squats so-so with no apparent impact on my back.

On the other hand, my OFFENSIVE PHRASE / OBSCURE BAND t-shirt came in.

Mood: eating dark-chocolate-covered dark-chocolate fudge off of a knife

Date: 2008-04-04 12:47 am (UTC)
From: [identity profile] 2501.livejournal.com
maybe this will cheer you up:

My cell phone hasn't been working right all day. since I don't have a landline at home, I decided to call AT&T right before leaving work to try to see what was up, and also to have them remove some international features I had added when I went to Singapore before I get billed another month for them.

The first person I spoke to said she couldn't do anything about my phone not working. She then spent 30 minutes trying to figure out how to remove the features from my plan, finally saying, "Oh! You have an iPhone. That's why I can't do it, I need to transfer you to the iPhone people. Don't worry, though, I'll stay on the line with you until they pick up." She then transferred me, but didn't stay on the line so I had to sit through 15 minutes of hold music.

Then the guy who picked up asked me why I had called, and when I told him everything, he first spent 20 minutes trying to get my phone working even though he obviously didn't know what he was doing. Finally, he said he was going to transfer me to technical service, but I said, "wait, I need to take care of that other stuff on my bill while I'm still talking to you." Then I repeated to him what I needed removed, and he said, "Oh, that's international. I can't do that." When I asked him why the woman had transferred me to him if he couldn't do that, he said, "I don't even have a record that you were transferred to me." Finally I gave up and just said to send me to tech support, to at least get my phone working.

30 minutes later, the tech support guy said he still had no idea what was going on. Total time on phone: 1 hour 40 minutes. Problems solved out of three: 0

The worst part is, every single one of them kept giving me the "yes I understand it's very frustrating sir" response, but not a single one of them would admit that, just maybe, they should know how to do their own jobs a little better.

Hope, somehow, that makes you feel better.

Date: 2008-04-04 01:04 am (UTC)
From: [identity profile] vicar.livejournal.com
Owie. I think I fold before the 1 hour and 40 myself...power to you for being so patient. Ick.

Your call is important to us...
If it was, you'd hire more and more competent operators!

Date: 2008-04-05 05:19 pm (UTC)
From: [identity profile] topaz720.livejournal.com
People who hide shit have shit to hide.

Word. I need this tattooed on my forehead.

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